How to Complete Your KYC Verification?

WeProperties ensures a seamless and secure onboarding experience for investors through its KYC (Know Your Customer) verification process. This step-by-step guide walks you through completing your KYC on the "My Account" dashboard.
  • 1. Access the "My Account" Dashboard
    • Log in: Log in to your WeProperties account using your registered email and password.
    • Navigate: Navigate to the "My Account" section from the dashboard menu.
  • 2. Start the Verification Process
    • Click Banner: Click on the "Verify Your Account" banner displayed on the dashboard. This initiates the KYC process.
    • Status Tracker: A clear status tracker will appear, showing various stages such as:
      • Investor Profile
      • Identity Verification
      • Residence Proof
      • Source of Funds and Wealth
      • Investor Background
  • 3. Complete Your Investor Profile
    • Personal Details: Fill in personal details such as your full name, date of birth, and nationality.
    • Document Matching: Ensure all details match your official identification documents.
    • Save: Click "Save Changes" to proceed.
  • 4. Verify Your Identity
    • Step I: Access Identity Verification
      • Navigate: Log in to your WeProperties account and select the "Identity Verification" option from the profile menu.
    • Step II: Upload Your Valid Passport
      • Upload Document: Click on "Upload Document" and select your valid passport as the form of identification.
      • Mobile Feature: If you're on a mobile device, take advantage of the mobile verification feature to scan your passport quickly and accurately.
      • Select Country: From the dropdown menu, choose the country or region where your passport was issued.
    • Step III: Take a Selfie for Verification
      • Selfie Upload: As part of the verification process, you'll need to take a selfie to confirm your identity. Ensure:
        • Your face is clearly visible.
        • There's adequate lighting.
      • Capture Image: Follow the on-screen prompts to capture the selfie.
    • Step IV: Wait for Verification Updates
      • Processing: The system will process your submitted documents and update your profile. This usually takes a few minutes, but it may vary depending on the volume of requests.
  • 5. Submit Residence Proof
    • Document Upload: Upload documents like a recent utility bill, tenancy agreement, or title deed. Ensure the file format is PDF, JPEG, or PNG and does not exceed 5MB.
  • 6. Provide Source of Funds
    • Source Definition: Source of Funds is the source of money you use to invest on the WeProperties platform.
    • Documentation: Select and upload proof for the source of your funds. Accepted documents include:
      • Salary slips (not older than three months).
      • A letter from your employer or recent bank statements.
    • Verification: These documents help establish the legitimacy of your investment funds.
  • 7. Declare Your Source of Wealth
    • Definition: Source of Wealth is the source of your overall financial resources.
    • Selection: Choose from options such as salary, business income, or inheritance to specify your source of wealth.
    • Documentation: Upload supporting documents to validate your claims. This step is optional but recommended for enhanced transparency. Our compliance team may request these documents upon reviewing your application to complete the verification.
  • 8. Confirm Your Investor Background
    • Answer Questions: Answer questions regarding your:
      • Investment experience (e.g., beginner or experienced).
      • Employment status and company name.
      • Social status, such as marital status.
  • 9. Review and Submit
    • Final Check: Double-check all uploaded documents and filled information.
    • Submit: Click "Submit" to finalize the KYC process.
    • Wait for Approval: Wait for approval notifications, which will be sent to your registered email and be reflected in your account status.
    • Compliance Review: Our compliance team will review the application and may request additional information or documents to complete the verification.

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